Cancellation & Returns

Cancellation Policy

Autoglam allows its customers to Cancel Order at any time prior to Shipment of the order, within 24 hours of the time of the order was placed. To Cancel Order please Call us +91-9953585600 (10:00am to 6:30 pm)

1. Order Cancellation:

  • Orders can be cancelled within 24 hours of placing the order.

  • Once shipped, orders cannot be cancelled.

  • To request cancellation, email us at info.autoglam@gmail.com with your order details.

  • The refund will be processed within 5-7 business days if payment was made online.

2. Return Policy:

  • Returns are accepted within 7 days of delivery.

  • Returns are only applicable in case of manufacturing defects, damaged products, or wrong items delivered.

  • The product must be unused, in original packaging, and in resellable condition.

  • To initiate a return, email us at info.autoglam@gmail.com with your order details and images of the product.

3. Return Process:

  • Once your return request is approved, we will arrange a pickup (if applicable) or guide you on return shipping.

  • Customers may need to self-ship the product if pickup service is unavailable in their location.

  • After receiving the returned product, we will inspect it and process the refund/replacement within 5-7 business days.

4. Refund Policy:

  • Refunds will be processed via the original payment method.

  • If paid via COD, refunds will be transferred to the customer's bank account.

  • Refunds will be initiated within 5-7 business days after the returned item is received and inspected.

5. Non-Returnable Items:

  • Customized or special-order products.

  • Used or damaged products (unless received in a defective state).

  • Electrical parts once installed.



Call us at +91 9953585600 (10:00am to 6:30pm)
or email at : info.autoglam@gmail.com

Our Address:

Autoglam.in
Plot no 108, Near Amity Int School, Mayur Vihar Phase 1 Extn, East Delhi – 110091, India